PRIVACY POLICY

We respect your privacy and are committed to protecting the personal information you share with us.

Information Collected: When you submit a request through our contact or ride request forms, we may collect personal details such as your name, phone number, email address, pick-up/drop-off locations, and specific mobility or scheduling needs.
How We Use Your Information: We use this data solely to schedule transportation services, communicate with you regarding your appointments, respond to inquiries, and improve our services.
Data Sharing: We do not sell, rent, or trade your personal information to third parties. We only share details with relevant staff, drivers, or partner agencies strictly necessary to complete your scheduled transportation.

Limitation of Liability

While we strive to ensure all information on this site is accurate and up to date, Franklin County Non-Emergency Transportation Services makes no warranties regarding website uptime or error-free form submissions. Transportation requests submitted online are subject to availability and confirmation by our team.

Third-Party Links

Our site may contain links to external websites (such as social media pages or community resources). We are not responsible for the privacy practices or content of third-party websites.

If you have any questions regarding these terms or your personal privacy, please contact us: info@franklincountynets.org